Terms of Service and Conditions

1. Agreement to These Terms

These Terms of Service and Conditions (the “Terms”) are a binding agreement between you and SurfoVerse LLC (“SurfoVerse,” “we,” “us,” or “our”). They govern your access to and use of our websites, applications, software, products, content, features and services, including every module listed above and related account, payment, support, creator, business and administrative tools (collectively, the “Services”).

By creating an account, clicking to accept, purchasing or using any Service, you agree to these Terms and any policies or supplemental terms expressly incorporated into them. If you do not agree, do not use the Services. If you use the Services for an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

Additional terms may apply to a specific module, purchase, promotion, event, developer feature or country. If supplemental terms conflict with these Terms, the supplemental terms control for that subject. Our Privacy Policy explains how we handle personal information and is incorporated by reference to the extent permitted by law.

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2. Eligibility and Minors

You must be at least 13 years old and legally permitted to use the Services where you live. If you are under the age of legal majority, your parent or legal guardian must review these Terms with you and provide any consent required by local law. A parent or guardian who permits a minor to use the Services is responsible for supervising that use to the extent permitted by law.

SurfoDate is strictly limited to people who are at least 18 years old, or older if local law requires a higher age. We may apply age-assurance measures and restrict age-sensitive content, transactions, direct messaging, discoverability, advertising, location sharing or other features for minors.

The Services are not directed to children under 13, and they may not create or maintain accounts. If you believe a child under 13 is using the Services, contact safety@surfoverse.com. We may suspend or delete accounts that do not satisfy age requirements.

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3. Your Account

Provide accurate, current and complete information; keep it updated; use only accounts you are authorized to use; and protect your credentials and devices. You may not sell, transfer, rent or share account access except through an authorized business-account feature. Notify safety@surfoverse.com promptly if you suspect unauthorized access.

You are responsible for activity under your account to the extent permitted by law. We may require identity, age, business or payment verification. A verification badge or status confirms only the checks we describe; it is not an endorsement, background check or guarantee of identity, safety, qualifications or trustworthiness.

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4. License to Use the Services

Subject to these Terms, SurfoVerse grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the Services for their intended purposes. Business features may be used for authorized internal commercial purposes. No other rights are granted.

You may not copy, modify, distribute, sell, lease or reverse engineer any part of the Services; bypass technical protections; access non-public systems; scrape or harvest data except as expressly allowed; use automated means that burden or manipulate the Services; or use SurfoVerse names, logos or interface elements without permission. Rights granted under open-source licenses are governed by those licenses.

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5. Your Content and Permissions

5.1 Ownership and responsibility

“User Content” means text, photos, audio, music, video, livestreams, files, listings, reviews, advertisements, job posts, profile information, prompts, inputs, outputs you choose to publish, and other material you submit to the Services. You retain the ownership rights you have in User Content. You are responsible for it and must have all rights, permissions, licenses, releases and consents needed to submit and use it as contemplated by these Terms.

5.2 License to SurfoVerse

When you submit User Content, you grant SurfoVerse a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, modify, adapt, translate, create derivative works from, distribute, publicly perform, publicly display, communicate and otherwise use that User Content solely to operate, provide, secure, moderate, promote and improve the Services, develop and provide features you request, and comply with law. This license includes use through affiliates, vendors, content-delivery networks and integration partners acting for those purposes.

The license is limited by your privacy and audience settings, applicable law, and our Privacy Policy. It continues while your content remains on the Services and for a reasonable period afterward in backups, logs, legal records, content reshared by others, and materials that cannot reasonably be recalled. To the extent permitted by law, you waive or agree not to assert moral rights only as needed for these licensed uses.

5.3 Feedback

If you provide ideas, suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, but we do not acquire ownership of your unrelated User Content.

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6. Acceptable Use

You may not use the Services to do, facilitate or encourage any of the following:

• Break the law, violate another person’s rights, or evade sanctions, export controls, court orders or regulatory restrictions.
• Exploit, sexualize, groom, endanger or solicit a minor; share child sexual abuse material; or misrepresent your age to access an age-restricted feature.
• Threaten, harass, stalk, dox, extort, defraud, impersonate or incite violence against a person or protected group.
• Share non-consensual intimate imagery, sexual content involving minors, human-trafficking content, or content that promotes suicide or serious self-harm.
• Upload malware, attack systems, phish, spam, manipulate metrics, evade enforcement, or access accounts or data without authorization.
• Infringe copyright, trademark, privacy, publicity, confidentiality or other rights.
• Sell illegal, stolen, counterfeit, recalled, dangerous or prohibited goods or services; conduct unlawful financial activity; or facilitate weapons, drugs or regulated products contrary to law and policy.
• Use personal data obtained through the Services for surveillance, eligibility decisions, discrimination, unsolicited marketing or other incompatible purposes.
• Use bots, scrapers or automated agents without written permission, except ordinary search-engine indexing consistent with our technical instructions.
• Misrepresent AI-generated or manipulated media in a way likely to deceive or harm, or use SurfoAI for prohibited high-impact or abusive purposes.

Our Community Standards, commerce rules, advertising rules and other published policies may provide more detail and are incorporated when made available. Context, intent, severity, harm, newsworthiness and public interest may affect enforcement.

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7. Safety, Moderation and Enforcement

We may use automated systems and human review to detect, rank, label, restrict, remove or preserve content and accounts. We may investigate reports; warn users; reduce distribution; disable features; remove content; suspend or terminate accounts; cancel listings; hold or reverse transactions where authorized; preserve evidence; and notify law enforcement or other authorities when reasonably necessary.

We are not obligated to monitor all content and cannot guarantee that all harmful or unlawful material will be found or removed. You can report concerns through in-product tools or safety@surfoverse.com. We may provide reasons, appeal tools and complaint handling when required by law, including applicable Digital Services Act rights in the EEA.

If we reasonably believe there is an imminent threat to life or serious physical harm, exploitation of a minor, or another emergency, we may disclose information and take protective steps consistent with law and our Privacy Policy.

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8. Intellectual Property and Copyright Complaints

The Services, including our software, designs, databases, branding and SurfoVerse-provided content, are owned by SurfoVerse or its licensors and protected by law. These Terms do not grant a license to use SurfoVerse trademarks, trade dress or brand assets except as necessary to identify the Services.

If you believe content infringes copyright, send a notice to copyright@surfoverse.com or to the mailing address in Section 34. A valid notice should identify the copyrighted work and allegedly infringing material, provide contact information, include the required good-faith and accuracy statements, and be signed. We may forward the notice to the user who posted the material. Counter-notices must satisfy applicable law. We may terminate repeat infringers in appropriate circumstances.

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9. Privacy and Electronic Communications

Our Privacy Policy describes our collection, use, sharing and protection of personal information. You agree to receive service messages electronically, including account, security, legal and transaction notices. Marketing messages are optional where required by law, and you can use the unsubscribe or preference controls provided.

You may not record calls, meetings, livestreams or private communications unless every legally required participant has been notified and has consented. SurfoVerse may display recording indicators or require affirmative consent, but you remain responsible for compliance with recording and surveillance laws.

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10. Purchases, Subscriptions and Billing

10.1 Prices and payment authority

Prices, currencies, taxes, fees, billing intervals and included features will be shown before purchase. You authorize SurfoVerse and its payment processors to charge your selected payment method for the amounts disclosed. You must provide accurate billing information and are responsible for applicable taxes unless we state that taxes are included or we are legally required to collect them.

10.2 Auto-renewal

If you buy an automatically renewing subscription, it will renew for the interval disclosed at the then-current price, plus applicable taxes, until you cancel. Before enrollment, we will disclose the recurring nature, price, billing frequency and cancellation method. Where required, we will send renewal or price-change reminders. You may cancel through the same account or purchase channel used to subscribe, or another reasonably accessible method we provide. Cancellation stops future renewal charges and does not ordinarily refund the current period.

10.3 Trials and promotions

A free or discounted trial may convert to a paid subscription if that was clearly disclosed and you do not cancel before the deadline. Eligibility, duration and conversion terms may vary, and one trial per person or household may apply. We may end or modify a promotion prospectively, subject to its published terms and applicable law.

10.4 Refunds

Except where required by law or stated in the offer or a module-specific policy, payments are final and non-refundable, and we do not provide credits for partial periods, unused features or deleted accounts. Mandatory cooling-off, withdrawal, cancellation, repair, replacement and refund rights remain unaffected. Purchases made through Apple, Google or another app store are also subject to that store’s billing and refund processes.

10.5 Failed payments and chargebacks

We may suspend paid features after notice if a payment fails. Contact support before initiating an improper chargeback. We may contest chargebacks and recover amounts lawfully owed, but will not restrict statutory dispute rights.

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11. Virtual Items and Promotional Value

If the Services offer credits, points, badges, virtual gifts or similar items, they are limited, revocable contractual rights for use only within the Services. They are not money, stored value, property or transferable unless we expressly say otherwise. They have no cash value and may expire as disclosed. We may modify or discontinue virtual items with reasonable notice where practicable, subject to mandatory law.

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12. SurfoMarket

SurfoMarket connects buyers and independent sellers. Unless a listing or checkout page expressly identifies SurfoVerse as the seller, SurfoVerse is not the buyer, seller, manufacturer, importer, auctioneer or owner of listed goods or services and does not take title. The seller is responsible for listings, product legality and safety, accuracy, fulfillment, warranties, returns, recalls, taxes and customer service. Buyers are responsible for reading listings, evaluating counterparties and paying amounts due.

We may provide payments, shipping labels, ratings, buyer-protection tools or dispute assistance. Those features do not make SurfoVerse a party to the underlying sale. Any protection program is governed by its separate terms and does not replace legal rights. Users may not move transactions off-platform to evade fees, safety controls or applicable rules.

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13. SurfoFlights and SurfoHotels

SurfoFlights and SurfoHotels may search, compare, advertise, refer or facilitate bookings offered by independent airlines, hotels, travel agencies, reservation systems and other providers. Unless checkout expressly identifies SurfoVerse as the travel provider or merchant of record, your booking contract is with the identified provider, and its fare, rate, baggage, cancellation, refund, loyalty, accessibility, identity-document and other rules apply.

Availability and prices can change until a booking is confirmed. Travel providers control schedules, rooms, substitutions, delays, cancellations and service delivery. SurfoVerse does not guarantee entry, visas, health requirements, safety, accessibility, itinerary suitability or provider performance. You are responsible for traveler details, documents, insurance and timely check-in. Mandatory passenger and consumer rights remain unaffected.

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14. SurfoJob

SurfoJob enables job discovery, applications, recruiting, professional profiles and related communications. Unless expressly stated, SurfoVerse is not an employer, staffing agency or party to an employment relationship and does not guarantee job availability, candidate identity, qualifications, compensation, interviews or hiring outcomes.

Employers and recruiters must provide accurate, lawful and non-discriminatory listings; comply with wage, labor, immigration, accessibility, pay-transparency, automated-decision and equal-employment laws; and use applicant data only for legitimate recruiting purposes. Users must not request prohibited information, charge unlawful applicant fees, post deceptive opportunities or use SurfoAI as the sole basis for a high-impact employment decision.

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15. SurfoAds

Advertisers are responsible for their advertisements, landing pages, offers, targeting choices, claims, substantiation, disclosures, products, data sources and legal compliance. Ads must be identifiable as advertising where required. We may review, reject, label, limit or remove ads and suspend advertiser accounts, but review does not constitute approval or legal clearance.

Advertisers may not target or discriminate unlawfully, use sensitive categories in prohibited ways, direct age-inappropriate advertising to minors, or upload audience data without a valid legal basis and required notices. Political, housing, employment, credit, health, alcohol, gambling and other regulated advertising may be restricted or governed by supplemental terms.

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16. SurfoMusic

SurfoMusic may allow listening, uploading, distribution, discovery, creator tools, livestreaming and social sharing. Availability may vary by territory and license. You may upload or perform music only if you control or have cleared all necessary rights, including composition, lyrics, sound recording, performance, synchronization, publicity and artwork rights.

Unless a separate creator or distribution agreement says otherwise, these Terms do not obligate SurfoVerse to collect or pay royalties, administer rights or distribute music. Streams, recommendations, popularity metrics and availability are not guaranteed. We may mute, block, monetize, geo-restrict or remove content to address rights claims, licensing limits or policy violations.

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17. SurfoSports

SurfoSports may provide scores, schedules, statistics, commentary, communities and related content. Information may be delayed, incomplete or inaccurate and is provided for entertainment and informational purposes. SurfoVerse does not operate a sportsbook or accept wagers unless a separately licensed service and separate terms expressly state otherwise. Do not rely on SurfoSports for betting, medical, safety or financial decisions.

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18. SurfoDate

SurfoDate helps adults discover and communicate with other users. SurfoVerse does not guarantee identity, compatibility, intentions, conduct, marital status, criminal history or safety. Unless we expressly say otherwise, we do not conduct comprehensive criminal background checks or continuously screen users against registries.

Use good judgment: protect personal and financial information, keep early interactions on-platform, meet in public, tell someone your plans, arrange independent transportation, and report threatening, coercive, fraudulent or abusive conduct. Consent must be freely given, specific, informed, reversible and ongoing. Matching, messaging or meeting never implies consent to sexual or other activity.

No escorting, prostitution, trafficking, commercial sexual services, sexual exploitation, non-consensual sexual content, romance scams or solicitation of minors is allowed. We may use age and identity assurance, safety prompts, message detection and other safeguards, but no safeguard eliminates risk.

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19. SurfoMeet and Communications

SurfoMeet and related features may provide calls, video meetings, events, messaging, file sharing, captions, transcription, translation and recording. Hosts are responsible for invitations, access controls, participant permissions, content, required notices, retention and lawful recording. Participants must respect confidentiality and intellectual-property rights.

Communications may not be end-to-end encrypted unless the interface expressly says so. Features may vary by device, plan and region. Emergency services cannot be reached through the Services unless a specific feature expressly supports them; use local emergency channels for urgent help.

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20. SurfoConnect

SurfoConnect may provide profiles, feeds, communities, following, messaging, creator tools and recommendations. Your audience settings control intended visibility but cannot prevent recipients from copying or resharing content. Administrators and moderators may establish additional community rules and take actions within their spaces, but they may not override these Terms or applicable law.

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21. SurfoMaps and Location Features

Maps, routes, traffic, place information, geocoding and location-sharing may be incomplete, delayed or inaccurate. Do not use them where an error could cause death, injury, property damage or other serious harm, and always follow actual road conditions, signs, laws and official instructions. Location sharing does not replace emergency services.

You are responsible for obtaining consent before sharing another person’s location or tracking a device. We may restrict precise-location features for minors and other vulnerable users. Third-party map data may be subject to attribution and provider terms displayed in the Services.

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22. SurfoAI

22.1 Inputs and outputs

You retain rights you have in prompts, files and other inputs. You grant SurfoVerse the permissions needed to process them and provide, secure and improve SurfoAI as described in the Privacy Policy and applicable settings. As between you and SurfoVerse, and to the extent permitted by law, you may use outputs generated for you. Outputs may not be unique, and other users may receive similar results.

22.2 Accuracy and human review

Artificial-intelligence outputs can be incorrect, incomplete, biased, offensive, outdated or fabricated. Evaluate outputs independently and use qualified human review before relying on them. SurfoAI is not a substitute for legal, medical, financial, employment, safety or other professional advice and must not be used as the sole basis for decisions that produce legal or similarly significant effects.

22.3 Prohibited AI uses

You may not use SurfoAI to violate rights, create or distribute child sexual abuse material, facilitate crime or self-harm, impersonate deceptively, evade safeguards, generate unlawful discrimination, make prohibited biometric inferences, or operate high-risk systems without required testing, oversight, notices and authorization. You must disclose AI-generated or materially altered content when required by law or our policies.

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23. Third-Party Services

The Services may link to, integrate with or display third-party products, content and services. Their terms and privacy practices apply to your relationship with them. SurfoVerse does not control or endorse independent third parties and is not responsible for their acts, omissions, availability, security or content, except to the extent mandatory law provides otherwise.

23.1 Mobile app stores

If you obtain a SurfoVerse app from Apple's App Store, these Terms are between you and SurfoVerse, not Apple. The app license is limited to a non-transferable right to use the app on Apple-branded products that you own or control as permitted by Apple's usage rules, including permitted family-sharing or volume-purchase use. SurfoVerse, not Apple, is responsible for the app, maintenance and support, product claims, and intellectual-property claims. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of this paragraph and may enforce it after you accept these Terms.

If you obtain the app from Google Play or another distributor, that distributor's usage and billing rules also apply. You must comply with applicable third-party terms when using the app, including wireless-data terms. You represent that you are not located in a country subject to a U.S. government embargo and are not listed on a U.S. prohibited- or restricted-party list, except where that representation would be unlawful or inaccurate under then-current law.

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24. Developer, Business and Administrative Use

APIs, software-development kits, business tools and administrative controls may require separate terms. You may access data only as authorized, use it only for the approved purpose, maintain appropriate security, honor deletion and user-rights requests, and stop access when permission ends. Workspace or organization administrators may manage accounts, content, settings and data under their control; users should understand their organization’s policies before using an organization-managed account.

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25. Service Changes and Availability

We may add, modify, suspend or discontinue features, plans, limits, interfaces or integrations. We will provide notice when required by law and, for material adverse changes to paid Services, reasonable advance notice where practicable. The Services may be interrupted for maintenance, security, legal, capacity or events outside our reasonable control. We do not guarantee uninterrupted availability or preservation of all content; keep independent backups of important material.

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26. Suspension, Termination and Account Deletion

You may stop using the Services and delete your account through available settings, subject to outstanding transactions and lawful retention. We may restrict, suspend or terminate access if you breach these Terms or policies; create risk or legal exposure; fail to pay; misuse the Services; or if doing so is reasonably necessary for safety, security, integrity or legal compliance.

Where appropriate and legally required, we will provide notice, reasons and an opportunity to appeal. We may act without advance notice for urgent safety, security, fraud or legal reasons. On termination, your license ends. Provisions that by their nature should survive—including ownership, licenses for retained content, payment obligations, disclaimers, liability limits, indemnity and dispute terms—will survive.

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27. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SURFOVERSE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS; THAT CONTENT OR RESULTS WILL BE ACCURATE OR RELIABLE; THAT USERS OR THIRD PARTIES ARE WHO THEY CLAIM TO BE; OR THAT ANY TRANSACTION, MATCH, JOB, TRIP, ADVERTISEMENT, AI OUTPUT OR OTHER OUTCOME WILL MEET YOUR EXPECTATIONS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

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28. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SURFOVERSE AND THE SURFOVERSE PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY; PERSONAL OR BUSINESS INTERRUPTION; OR DAMAGES ARISING FROM THIRD-PARTY CONDUCT, USER CONTENT, UNAUTHORIZED ACCESS OR RELIANCE ON CONTENT, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE SURFOVERSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SURFOVERSE FOR THE AFFECTED SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US$100.

These limitations do not apply to liability that cannot lawfully be excluded or limited, which may include liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, breach of statutory consumer guarantees, or other non-waivable rights. The limitations apply only to the extent proportionate and enforceable where you live.

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29. Indemnity

If you use the Services for business or commercial purposes, you will defend, indemnify and hold harmless the SurfoVerse parties from third-party claims, losses and reasonable costs arising from your User Content, products, services, advertisements, employment practices, transactions, violation of law, or material breach of these Terms. For individual consumers, this obligation applies only to the extent permitted by law and only for losses reasonably caused by your unlawful conduct, infringement or material breach. SurfoVerse may control the defense of a covered claim, and you will reasonably cooperate.

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30. Dispute Resolution for U.S. Users

30.1 Informal resolution first

Before filing a claim, you and SurfoVerse must send a written Notice of Dispute describing the claimant, account contact information, facts, requested relief and a good-faith settlement amount. Send notices to legal@surfoverse.com and by mail to the address in Section 34 with “Notice of Dispute” on the envelope. SurfoVerse will send its notice to your account contact information. The parties will attempt in good faith to resolve the dispute for 60 days. Limitation periods are tolled during that period to the extent permitted by law.

30.2 Individual arbitration

If the dispute is not resolved, either party may elect binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by these Terms. The Federal Arbitration Act governs this Section. The arbitration may occur by video, telephone, document submission or in the county where you live, unless the parties agree otherwise. SurfoVerse will pay fees to the extent required by the AAA rules or applicable law. The arbitrator may award the same individual remedies a court could award and must provide a reasoned written decision.

30.3 Exceptions

Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or preliminary court relief to protect intellectual property, confidential information, account security or against unauthorized system access while arbitration is pending. Claims that federal law permits a person to elect not to arbitrate, including certain sexual-assault or sexual-harassment disputes, are excluded. A court may decide requests for public injunctive relief when applicable law requires.

30.4 No class or representative proceedings

YOU AND SURFOVERSE AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT COMBINE CLAIMS OR AWARD RELIEF TO ANYONE OTHER THAN THE INDIVIDUAL PARTIES, EXCEPT WITH EVERY AFFECTED PARTY’S WRITTEN CONSENT. If this waiver is finally held unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after all arbitrable matters are completed.

30.5 Thirty-day opt-out

You may opt out of this arbitration agreement by sending a notice within 30 days after you first accept these Terms. Email legal@surfoverse.com with the subject “Arbitration Opt-Out” or mail the notice to the address in Section 34. Include your full name, account email or username, mailing address, and an unequivocal statement that you opt out. Opting out will not affect your access to the Services. A prior valid arbitration agreement remains governed by its own terms unless law requires otherwise.

30.6 Arbitration changes

If we materially change this arbitration section after you accepted it, you may reject the change by sending written notice within 30 days of the change. The prior version will apply to disputes between us. Changes to contact information, provider rules or non-substantive wording do not create a new opt-out right.

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31. Governing Law and Courts

Texas law governs these Terms, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 30. If a dispute is not subject to arbitration, you and SurfoVerse consent to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas, except that either party may bring an eligible small-claims action or seek relief in another forum when mandatory law permits.

If you are a consumer outside the United States, this choice does not deprive you of mandatory protections or courts available under the law of your habitual residence. Nothing in these Terms requires a consumer to arbitrate or litigate in Texas where that requirement would be unlawful.

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32. Regional Consumer Rights

32.1 EEA and United Kingdom

If you are a consumer in the EEA or United Kingdom, mandatory consumer guarantees, digital-content remedies, cancellation or withdrawal rights, and rules on unfair contract terms remain unaffected. Required pre-contract information and any withdrawal form will be provided at purchase. If you request immediate digital performance during a withdrawal period, we may ask for express consent and acknowledgment of any effect on withdrawal rights. Eligible users may use legally required internal complaint, out-of-court dispute-settlement or regulatory channels.

32.2 Canada

Canadian consumers retain non-waivable rights under applicable federal and provincial law. Any provision requiring arbitration, restricting class proceedings, selecting law or limiting remedies applies only where enforceable. Required internet-agreement disclosures, copies, cancellation rights and recurring-payment notices will be provided for the applicable province.

32.3 Other countries

Local mandatory law may provide additional rights. If a provision is inconsistent with a non-waivable local right, that right controls only to the extent of the inconsistency, and the remaining Terms continue to apply.

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33. Changes to These Terms

We may update these Terms to reflect new features, business practices, safety needs or legal requirements. We will post the updated version and effective date. For material changes, we will provide reasonable advance notice through the Services, email or another appropriate channel, unless an urgent legal or safety change requires faster action. If required, we will request renewed consent. Continued use after the effective date constitutes acceptance only to the extent permitted by law.

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34. Contact Information

• Legal notices and terms: legal@surfoverse.com
• Privacy questions and rights: privacy@surfoverse.com
• Copyright notices: copyright@surfoverse.com
• Safety reports: safety@surfoverse.com

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35. General Terms

These Terms and incorporated supplemental terms are the entire agreement between you and SurfoVerse about the Services and supersede prior agreements on that subject. If a provision is unenforceable, it will be modified only as much as necessary, and the rest remains effective, except as specifically stated in the class-waiver provision. SurfoVerse’s failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, reorganization, sale of assets or by operation of law, subject to mandatory consumer rights. No third party is a beneficiary unless these Terms expressly say so.

Section headings are for convenience. “Including” means “including without limitation.” Electronic records and signatures satisfy writing requirements where legally valid. Nothing creates employment, agency, partnership, franchise, fiduciary or joint-venture relationships between you and SurfoVerse. Our obligations are subject to laws, court orders and events beyond reasonable control.

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